We are a team of

Marketing

Experts

“Our client’s business is our business.
The strategies we recommend have been tried and tested in the market.
We know what it's like to be a business owner and we know how important it is to get it right.”
Max Chen
CEO, Co-Founder






Side-step
1. Verb: The movement to out manoeuvre your opponents.
"He sidestepped a defender and crossed the ball"

Our story

Side-step
1.     Verb: The movement to out maneuver your opponents.
"He sidestepped a defender and crossed the ball"
Our founders met working together at one of the world's largest marketing firms. Over the years they had the opportunity to build experience across multiple business from your mum & pop shops to household names.

Ran marketing campaign for essentials like nappies to niche products like battery-powered baby snot suckers, glass bead weighted blankets and adult sex toys. We thought to ourselves, "We scale businesses online every day, why don't we run our own business?"

Taking over Onketo.com.au during a pandemic, a brand that was struggling in a competitive market. It's is now of Australia's leading online Keto Snack and Health Food stores. Within the first 4 months we've tripled conversion rates and boosted average order values by +20%. Soon friends, family, business contacts started to reach out for help.

Next thing you know Side Step Digital was born.
As the world transitions from bricks to clicks, there's always going to be demand for digital marketing agencies that deliver.

Meet our founders

Max Chen
CEO, Co-founder
Rob Sherman
Co-founder

Meet the team behind Side Step

Omar Payne
Marketing Specialist
Maria Vargas
Marketing Specialist

3 quick ones about Side Step

01
No Sales Guys,
Only Marketers


No sales guys, no junior account managers with no marketing experience.
Just a local team, who speaks your language and understands your situation.

02
No Lock in Contracts,
Ever


Let results do the talking, every investment needs to see an ROI.
Our clients are not charities, they exist to generate a profit.
We believe in our processes and there's no reason why we need to lock our clients into 12 month engagements.

03
Full Transparency and Deliverables


Don't second guess what your marketing agency is doing.
Our proactive approach with regular feedback and performance analysis gives you the piece of mind you're on the right track.

Our Clients

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Creating the Future of Marketing

Someone who actually gets the job done

"We've been burnt in the past working with other agencies that promise the world but can't deliver. Max and his team stood out with their proactiveness and expertise. We've seen our SEO improve month on month and won't hesitate to recommend them to other businesses."

Mark
Dante's Luxury
Someone who actually gets the job done

"We've been burnt in the past working with other agencies that promise the world but can't deliver. Max and his team stood out with their proactiveness and expertise. We've seen our SEO improve month on month and won't hesitate to recommend them to other businesses."

Mark
Dante's Luxury
Someone who actually gets the job done

"We've been burnt in the past working with other agencies that promise the world but can't deliver. Max and his team stood out with their proactiveness and expertise. We've seen our SEO improve month on month and won't hesitate to recommend them to other businesses."

Mark
Dante's Luxury
Someone who actually gets the job done

"We've been burnt in the past working with other agencies that promise the world but can't deliver. Max and his team stood out with their proactiveness and expertise. We've seen our SEO improve month on month and won't hesitate to recommend them to other businesses."

Mark
Dante's Luxury
Someone who actually gets the job done

"We've been burnt in the past working with other agencies that promise the world but can't deliver. Max and his team stood out with their proactiveness and expertise. We've seen our SEO improve month on month and won't hesitate to recommend them to other businesses."

Mark
Dante's Luxury
The guys here absolutely stoked with the results.

Keywords that we're looking for, like Wollongong Accountants or Accountants Wollongong, we were ranked, like, 70 something on organic searches. We’re now page one in some instances. And that's in the space of three months, that's a massive increase. The guys here absolutely stoked with that result. We normally get a lot of referral inquiries online, but we're now getting a lot of organic search inquiries. People coming through via Google.

Kristy
BLG Business Advisors
One thing they do better than anyone else is transparency.

“It was great working with Max and Rob. One thing they do better than anyone else is transparency. All SEO agencies I’ve worked with keep you in the dark. Max and Rob explain every step of the way. Thank you guys.”

Shadi
eCompoumding Chemist
The impact it has made on our business is truly night and day.

"Max and his team are phenomenal. The impact it has made on our business is truly night and day. My only wish was that we started sooner. Thanks for helping us with our growth Max!"

Alan
Young Growth Academy
Results speak for itself

"2 Years ago Onketo barely had any online presence. With the guidance and support from Side Step Digital the business have scaled significantly. We've seen improvements in not just organic traffic but conversion rates, average order value and repeat customers. The results speak for itself."

Ashley
Onketo
Someone who actually gets the job done

"We've been burnt in the past working with other agencies that promise the world but can't deliver. Max and his team stood out with their proactiveness and expertise. We've seen our SEO improve month on month and won't hesitate to recommend them to other businesses."

Mark
Dante's Luxury
Leverage a team of specialists that bring a wide variety of expertise as and when required.
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